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FAQ

Frequently Asked Questions

Find quick answers to the most common questions about our services, setup, billing, and technical support.

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How do I reset my password?

Click on “Forgot Password” on the login page and enter your registered email address. You will receive a secure reset link to create a new password and regain access to your account.

How can I create a new account?

Click “Sign Up” and fill in your basic details such as name, email, and password. After submitting, verify your email address through the confirmation link to activate your account.

How do I contact support?

You can reach our support team through live chat, email, or by submitting a ticket in the Help Center. We usually respond within a short time depending on the request type.

Why is my account not working?

If your account is not working, try clearing your browser cache, checking your internet connection, or logging in again. If the issue continues, contact support for further assistance.

Can I update my account details?

Yes, you can update your profile anytime from account settings. You can change your name, email, password, and other personal information easily.

How do I report a bug?

Go to the Help Center and click on “Report a Problem”. Provide details like steps to reproduce the issue, screenshots, and device info for faster resolution.

How do I change my email address?

Go to account settings and open your profile section. Enter your new email address and save changes. Verify the new email through the confirmation link.

How do I delete my account?

Go to account settings or contact support for deletion. Submit your account removal request from the dashboard. All your data will be permanently deleted.

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